AccessibilityAll policies →

Last updated: June 2026

Arthur Labs, Inc. is committed to making HIIE usable by everyone, including people with disabilities. We design and build toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we keep improving.

1. Our commitment

HIIE is an AI workflow operating system that turns hardware ideas into operating products. We want that capability to be available to as many people as possible, so accessibility is part of how we build — not an afterthought. We target conformance with WCAG 2.1 Level AA across the app.

2. What we do today

Measures built into the product include:

  • Keyboard navigation— interactive elements are reachable and operable with the keyboard, so you can move through the app without a mouse.
  • Visible focus states— controls show a clear focus indicator so you always know where you are on the page.
  • Color contrast— the shared theme is built around contrast-aware foreground and background tokens, targeting readable text against its background.
  • Reduced motion — HIIE honors your prefers-reduced-motion setting. If you ask your system to minimize motion, animated effects such as our loading animations are reduced or removed.
  • Semantic structure— we use semantic HTML, heading hierarchy, and ARIA labels where native semantics aren't enough, for better screen-reader support.

3. Known limitations

We aim for WCAG 2.1 AA, but some areas are harder to make fully accessible and we're still improving them:

  • 3D CAD viewport— the interactive 3D model viewer is inherently visual, and WebGL-based rendering has limited support for assistive technologies. Where possible we provide text and downloadable file alternatives (such as STEP archives) alongside the visual preview.
  • AI-generated output— documents, designs, and other content produced by Camelia and the specialist sub-agents are generated dynamically and may not always meet every formatting and structure guideline. We're working to improve this.
  • Third-party interfaces— some flows pass through external providers (for example authentication or payment screens) whose interfaces are outside our direct control.

4. Feedback & requests

We welcome your feedback. If you hit an accessibility barrier, or you need content in a different format, please tell us at [email protected]. Let us know the page or feature involved and what you were trying to do, and we'll work with you to find a fix or an alternative.

For general support you can also reach us at [email protected], and you can review our other policies on the policies page.

This is a plain-language policy, not legal advice. Have qualified counsel review before relying on it for paid customers.